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Returns & Exchanges

International Customers:

Please contact us at [email protected] for all warranty, return, and exchange inquiries. Due to the unique restrictions, costs, and logistics involved with each country, these are processed on a case-by-case basis, except where statutory consumer rights apply.

Please note that international customs duties and sales taxes may not be refundable by Hayabusa. We recommend the use of an insured parcel service for international returns. Please retain proof of postage, as Hayabusa cannot issue refunds for items we do not receive. Hayabusa does not cover the cost of returning items outside of the United States and Canada, unless otherwise required by applicable law.

EU Right of Withdrawal

If you are a consumer located in the European Union and purchased from hayabusafight.eu, you may have the right to withdraw from your online purchase within 14 days of receiving your order, without giving a reason.

This right of withdrawal is separate from our regular returns, exchanges, warranties, and satisfaction guarantees. Where the statutory right of withdrawal applies, it is not at Hayabusa’s discretion.

To exercise your right of withdrawal, you must clearly inform us that you wish to withdraw from your purchase. You may do this by contacting our customer service team or by using our online withdrawal function.

Withdraw from contract by following the link in the footer.

After you submit a withdrawal request, we will send you an email confirming that we received your request. Our team will then review the order details, including the delivery date and product eligibility, before confirming the next steps. Please do not send any items back until we provide return instructions.

Unless otherwise stated, you are responsible for the cost of returning goods to us. We recommend using a tracked and insured shipping service and retaining proof of postage. Hayabusa cannot issue a refund for items we do not receive.

Goods should be returned in a condition that allows us to inspect and process them. You may be responsible for any loss in value if goods are handled beyond what is necessary to establish their nature, characteristics, and functioning.

Some products may be excluded from the right of withdrawal, including sealed goods that are not suitable for return for health or hygiene reasons once unsealed, goods made to your specifications or clearly personalized, and other items excluded under applicable consumer law.

If your withdrawal request is eligible, we will process the refund in accordance with applicable consumer law. Original customs duties, import charges, or taxes paid directly to customs or local authorities may not be refundable by Hayabusa.

International Customers:

Please contact us at [email protected] for all warranty/return/exchange inquires, due to the unique restrictions, costs and logistics involved with each country, these are processed on a case by case basis. Please note that international customs duties and sales taxes are not refundable. All international returns and exchanges are at Hayabusa's discretion. We recommend the use of an insured parcel service for international returns. Please retain proof of postage as Hayabusa cannot issue refunds for items we do not receive. Hayabusa does not cover the cost for returning items outside of the United States and Canada.

T3 Satisfaction Guarantee

T3 Boxing gloves are the best boxing gloves in the world, and we stand by it. Train for up to 90-days and if you’re not satisfied, return it. This is an exclusive offer for our T3 Boxing Glove. If you’re returning them within 45 days then go to the returns and exchange center. If after the 45-day window, please contact customer service directly at [email protected]

100% satisfaction guarantee is only applicable to purchases made directly.

Common Returns Questions

Is it easy to return items?

Simply add the same email you shopped with at the top of the page.

Once your return is authorized, you'll receive step-by-step instructions.

How soon will I get my refund?

Once our team inspects your items, you'll get your refund typically within 48 hours.

What items are returnable?

Items purchased in the last 45 days.

T3 Boxing gloves have a 90 day/ 100% satisfaction guarantee. Please contact customer service if you're returning after the window stated above

What items are non-refundable?

  • Items on Outlet, marked as ‘final round’.
  • Jockstraps, underwear, and groin protectors.
  • Free gifts or promotional items with retail value.