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Returns & Exchanges

THE HAYABUSA WARRANTY

Fit, feel, and protection matter to us just as much as they matter to you.

EU Customers:

We are confident you will love your purchase. But if something is not quite right, whether the size is off or the product is not the perfect fit, we make returns and exchanges simple.

Within 45 days of purchase, you can request a replacement or refund through our self-service return center. The process is quick and easy, set up your exchange or return online, and print a label if available for your country. If no label is provided in our portal, you must produce your own with a courier or postal service of your choosing.

Exchanges are free, and returns are available for a flat rate of €7.00 when you use the shipping label generated through our self-service return center.

Every product also includes the Hayabusa Warranty. If your item has a manufacturer defect, we will repair or replace it within 45 days of purchase, and we will cover any related shipping costs.

Please note that all items returned or exchanged must be unwashed, unused, and include the original hang tag. Returns that do not meet these conditions may be subject to a 30% restocking fee.

Pre-filled heavy bags and other large items may be returned for a refund. However, prepaid return labels are not available for these items, and return shipping costs are the responsibility of the customer.

EU Right of Withdrawal

If you are a consumer located in the European Union and purchased from hayabusafight.eu, you may have the right to withdraw from your online purchase within 14 days of receiving your order, without giving a reason.

This right of withdrawal is separate from our regular returns, exchanges, warranties, and satisfaction guarantees. Where the statutory right of withdrawal applies, it is not at Hayabusa’s discretion.

To exercise your right of withdrawal, you must clearly inform us that you wish to withdraw from your purchase. You may do this by contacting our customer service team or by using our online withdrawal function.

Withdraw from contract by following the link in the footer.

After you submit a withdrawal request, we will send you an email confirming that we received your request. Our team will then review the order details, including the delivery date and product eligibility, before confirming the next steps. Please do not send any items back until we provide return instructions.

Unless otherwise stated, you are responsible for the cost of returning goods to us. We recommend using a tracked and insured shipping service and retaining proof of postage. Hayabusa cannot issue a refund for items we do not receive.

Goods should be returned in a condition that allows us to inspect and process them. You may be responsible for any loss in value if goods are handled beyond what is necessary to establish their nature, characteristics, and functioning.

Some products may be excluded from the right of withdrawal, including sealed goods that are not suitable for return for health or hygiene reasons once unsealed, goods made to your specifications or clearly personalized, and other items excluded under applicable consumer law.

If your withdrawal request is eligible, we will process the refund in accordance with applicable consumer law. Original customs duties, import charges, or taxes paid directly to customs or local authorities may not be refundable by Hayabusa.

International Customers:

Please contact us at [email protected] for all warranty/return/exchange inquires, due to the unique restrictions, costs and logistics involved with each country, these are processed on a case by case basis. Please note that international customs duties and sales taxes are not refundable. All international returns and exchanges are at Hayabusa's discretion. We recommend the use of an insured parcel service for international returns. Please retain proof of postage as Hayabusa cannot issue refunds for items we do not receive. Hayabusa does not cover the cost for returning items outside of the United States and Canada.

T3 Satisfaction Guarantee

T3 Boxing gloves are the best boxing gloves in the world, and we stand by it. Train for up to 90-days and if you’re not satisfied, return it. This is an exclusive offer for our T3 Boxing Glove. If you’re returning them within 45-days, then go to the returns and exchange center. If after the 45-day window, please contact customer service directly at [email protected]

Note: this satisfaction guarantee is only applicable to purchases made directly through Hayabusa’s website.

Common Returns Questions

Is it easy to return items?

Simply click on the 'returns' link in the navigation, add the same email you shopped with at the top of the page.
Once your return is authorized, you'll receive step-by-step instructions.

How soon will I get my refund?

Once our team inspects your items, you'll get your refund typically within 48 hours.

What items are returnable?

Items purchased in the last 45 days.

T3 Boxing gloves have a 90 day/ 100% satisfaction guarantee. Please contact customer service if you're returning after the window stated above

What items are non-refundable?

  • Items on Outlet, marked as ‘final round’.
  • Jockstraps, underwear, and groin protectors.
  • Free gifts or promotional items with retail value.